Factory Policy
● Our aim is to offer you better service and hope you have good shopping experience with us, once you find our staff who deal with your order badly or rudely please let us know ,you may complain at customer service email:info@shuangyewig.com
● If you aren’t satisfied with the product you received , please firstly contact us and let us know the problem in three days . We will check and see what problem it is and try to find a good way to resolve it. Please don’t make complaint through paypal without telling us the problem, thanks you for your support.
● For the returned wigs , please make sure to contact us to get the return shipping address and write low value ( less than $20 ) on the waybill or invoice as well as mark it as synthetic hair sample or Repairs on waybill.
● For the return customer who have long good business with us, we accept partial payment through paypal and we are pleased to do order first , then get your payment later.
● If you need us urgently , please call us at +86-13573264801
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